At Shopicue LLC, we strive to provide high-quality products and excellent customer service. Please review our refund policy carefully before making a purchase.
Refunds for Goods
- All goods sold on our Site are non-refundable.
- We generally do not accept returns for customer-related issues such as wrong size, color, or change of mind.
- If you receive a damaged product or there is a manufacturing defect, we offer free replacements or refunds. The issue must be reported within 30 days of delivery.
- To request a refund or replacement, please contact our customer support at info@shopicue.com with your order details and images of the defect/damage.
Refunds for Services
- Refunds for services are considered on a case-by-case basis.
- If you are dissatisfied with a service provided, please contact us within 30 days of the service completion to discuss possible resolutions.
Exceptions & Special Considerations
- Items marked as “Final Sale” are not eligible for refunds or exchanges.
- Personalized or custom-made products cannot be returned unless defective.
For any further inquiries, please contact our support team at (248) 469-8389 or info@shopicue.com.
